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Desktops > Message List Desktop
|
Message List Desktop
|
By
default, the first desktop is defined as the .
It displays all system events. Events are displayed with their button, date
and time, description, system components involved in the event such as
controllers, cardholder pictures (if defined), etc. When a new event is
displayed, the window scrolls up. The newest events are added at the bottom
of the window.
Viewing
and Sorting System Events
By
default, the first desktop is dedicated to displaying system events. When
you select an event from the list, you interrupt the incoming sequence
(the green status indicator located at the bottom left part of the desktop
turns red when scrolling is interrupted). By default, the scrolling will
restart automatically after a pre-set period of time, unless the auto-scroll
parameter was disabled, In that case, to restore the normal scrolling,
click the button.
Note: If you configure a Desktop as a message screen and a
picture screen, two windows are displayed simultaneously
when you select the desktop.
1 -
Select
the first desktop. By default, all system events are displayed in ascending
order with an area at the bottom of the screen that displays the selected
event in the list.
Note: You may change the message colour: System > Events
parameters. You may also change the events display order; see Customizing
Event Display in the Message Desktops.
2 -
From
the Message list screen, you may change the sorting criterion by clicking
on the
Sequence
drop-down list. You may choose to sort by:
•
:
Events are sorted according to the normal sequence (default). New events
are added at the bottom of the window. (This option is not available for
Archived Messages Lists.)
•
:
This sort order interrupts the normal scrolling of events. This feature
is useful when you want to know when an event was generated. This time
may be different from the “normal sequence” for dial-up sites for instance
or after a power failure.
•
:
When selected, the system sorts the
column
in alphabetical order, grouping
identical
events.
For example, all
events are grouped together in alphabetical order.
•
Message
type
: When
selected, the system sorts the
column
in alphabetical order, grouping
similar
events.
For example, all
Connections
events
are grouped together in alphabetical order.
Note:
To
go back to the default display, Select
from
the
drop-down
list.
3 -
Clicking
the
button
(top
left of the
)
will open the
Text
filter dialog that allows to enter a key word to display all the events
that contain that keyword in the Message list. To close the Text filter
dialog box, click
or the Windows closing button (X).
4 -
To return
to the normal display of events in the Messages list screen, click the
button.
Customizing
Event Display in the Message Desktops
1 -
From
the displayed shortcut menu (
>
Right-click a message), select
Properties
.
2 -
From
the Properties window, select the appropriate display options.
•
—Usually,
events are displayed on a single line. You can increase the line spacing
between events by checking the appropriate option (1, 2, 3 or 4 lines).
•
—You
can choose to display different types of buttons beside each event.
•
—When
you select this option, the system inserts an button next to events indicating
the type of event. For example, if the event is a “door forced open” an
button representing a door is displayed (a hand represents a manual operation,
a diskette represents the operation that modified the database, etc.).
Access events are represented by the login/logout buttons.
•
—When
you select this option, the system inserts a card button next to events
containing cardholder pictures.
•
—When
you select this option, the system displays a plus (+) sign next to the
events that occurred when controllers were off-line.
•
Video
:
check this option if you want the selected desktop to display video data
from the video server connected to your system.
•
The
section allows you to enable additional options:
•
—When
selected, the system keeps the latest card picture (if the Picture window
option is selected) until another event containing a card occurs.
•
—Displays/hides
the toolbar on the top of the Message Desktop.
•
—When
you select this option, you have to click the
button
(once selected, the button is disabled). The system saves all the settings
defined in the
as
well as the position of the window within the Messages Desktop.
•
—When
you select this option, a smaller window is added at the bottom portion
of the
.
It displays the selected event with its full description. This feature
is very useful when your Message window is too small to display the entire
description of an event.
•
:
select this option to increase the legibility of text event messages displayed
in EntraPass desktops (Message list, Filtered messages and Alarm desktops).
Moreover, if the colour selected for an event message is the same colour
as the background colour, the event message will be displayed in black
bold so that it can always stand out. (This option is not available for
Archived Messages Lists.)
•
By
default, event messages are displayed in ascending order of occurrence,
with the area at the bottom of the screen reserved for the highlighted
event. You can select to display the events in descending order, with
the highlighted event showing above the list of event messages.
•
Will
automatically start scrolling the message list after a pre-set delay when
the operator selects an item in the list. By default, this option is turned
on with a preset delay. You can select to turn this option off which means
that the operator will have to click the
button
in the Messages List. (This option is not available for Archived Messages
Lists.)
•
—Allows
the operator to modify the background colour of the message window.
Note:
To change
the font colour of system messages:
Performing
Tasks on System Messages
EntraPass
enables you to perform various tasks on system events. These include:
•
Deleting
messages
•
Viewing
card information
•
Validating
card status and card transaction
•
Modifying
the desktop properties (such as display options), etc.
•
Play,
edit and export video recordings
•
Play
archived videos from the EntraPass Video Vault
Note: Some tasks are related to the selected desktop. For example,
if you right-click an alarm event, the shortcut menu displays tasks that
are related to alarm events. For details, see Alarms
Desktop.
1 -
From
the Message desktop, right-click an event to enable a shortcut menu:
2 -
Do one
of the following:
• New message filter: This option
displays the Message filter dialog to define new message filters (see
Message Filters Definition
for more information).
• Edit message filter: see
Message Filters Definition
•
Delete
all
: This
option allows an operator to delete all the events displayed.
• : This menu
items offers two choices: and
. Select to display all access information related
to the cardholder who has triggered the access event. The shortcut allows you to browse the card database and to display
information about all the card numbers associated with this specific card
user name from the View card information window.
From this window, operators can perform a variety of tasks including viewing
and validating information contained on a card, such as the card number,
cardholder name, card state (valid or invalid), card type, etc. They can
also select a card and view its transactions or view and validate a card
access. For details about validating card holders’ access and last transactions,
see Validating
Card Access.
Also,
in order to reduce the quantity of data retrieved, a filter can be added
to the user name or to the card information fields (1 to 10) when searching
for a card. Enter a name for the filter and click the button on the left
side of the field to display the contextual menu.
•
:
This menu items offers
three
options:
,
and
.
Selecting
allows
users to play the video event in the Playback window, offering options
to snap (copy) it and save it for future use. Selecting
offers
users features similar to the ones in the Video Event List. Operators
can then display details about the event (camera, server, comment field)
and camera information, etc. The video event can also be played and exported.
Selecting
allows
operators to view a video that is already stored in the EntraPass Video
Vault.
Note:
If
camera
buttons
are not displayed, simply right-click a video event message, select properties
from the shortcut menu, and check Video in the Show buttons section of the
Properties
•
View
parent
: Displays
the parent of each component related to the selected event.
•
:
This feature offers you the ability to edit each component associated
with the selected event. If
is
selected, a shortcut menu displays components associated with the selected
event. In this example, the
connection definition modified
event
involves the EntraPass application, the operator who was on duty when
the event was generated and the connection related to the event. It is now possible
to edit any of the three components by selecting it from the shortcut
menu. If the selected event is an access event and if the card that triggered
the event has already been registered in the system, it will be possible
to edit the card. However, if the card is associated with an Access denied
- card unknown event, the card will be created and registered in the system.
•
Send
to back
: This
option only works when the window type is set to floating. It sends the
active window behind the main application window. To bring back to front,
right click the desktop button, then select
.
•
Help
:
Displays the
EntraPass Online Help
.
•
:
This menu item enables users to modify the display properties for the
selected desktop.
Add,
Modify or Delete Tagged Events
You
can see, in the desktop message list, if a component was newly created,
modified or deleted. Database events are precessed by the following signs:
•
+
(New)
•
=
(Modified)
•
-
(Deleted)
